CLIENT RESULTS
Real work. Real organizations. Meaningful results.
ITCB helps organizations understand what is really happening, make stronger decisions, and build practical solutions that work in the real world.
CLIENT RESULTS
Real work. Real organizations. Meaningful results.
ITCB helps organizations understand what is really happening, make stronger decisions, and build practical solutions that work in the real world.
CLIENT RESULTS
Real work. Real organizations. Meaningful results.
ITCB helps organizations understand what is really happening, make stronger decisions, and build practical solutions that work in the real world.
FEATURED CLIENT STORIES
Selected Client Work
BOARD & ORGANIZATIONAL ALIGNMENT
NC-SARA
From divided perspectives to unanimous approval
“I know of no other instance in my over 40 years of leadership in major universities where a consultant’s report had such a profound impact on the effectiveness of an organization moving forward.”
Edward J. Ray President Emeritus, Oregon State University
BOARD & ORGANIZATIONAL ALIGNMENT
NC-SARA
From divided perspectives to unanimous approval
“I know of no other instance in my over 40 years of leadership in major universities where a consultant’s report had such a profound impact on the effectiveness of an organization moving forward.”
Edward J. Ray President Emeritus, Oregon State University
OPERATIONAL PERFORMANCE
Certified Power Solutions
Focused inventory investment to unlock sales growth
“Together we were able to focus inventory investment on critical items that were limiting sales growth. During this time we were able to increase sales by 40% with a 9% increase in inventory $. This could not have happened without Kevin’s perspective and ability to work cross functionally to achieve mutual results.”
Jeff Moore Director of Operations, Certified Power Solutions
OPERATIONAL PERFORMANCE
Certified Power Solutions
Focused inventory investment to unlock sales growth
“Together we were able to focus inventory investment on critical items that were limiting sales growth. During this time we were able to increase sales by 40% with a 9% increase in inventory $. This could not have happened without Kevin’s perspective and ability to work cross functionally to achieve mutual results.”
Jeff Moore Director of Operations, Certified Power Solutions
STRATEGIC PLANNING
Bismarck State College
A thoughtful, structured approach to strategic planning
“Kevin Miiller is a skillful and trusted facilitator whose organizational skills, collaborative leadership, and faithful application of evaluation frameworks add significant value to strategic planning efforts. I recommend him for institutions seeking a thoughtful, structured, and effective partner in strategic planning and facilitation.”
Dan Leingang, Ph.D. VP for Operations / COO, Bismarck State College Interim President at the time
STRATEGIC PLANNING
Bismarck State College
A thoughtful, structured approach to strategic planning
“Kevin Miiller is a skillful and trusted facilitator whose organizational skills, collaborative leadership, and faithful application of evaluation frameworks add significant value to strategic planning efforts. I recommend him for institutions seeking a thoughtful, structured, and effective partner in strategic planning and facilitation.”
Dan Leingang, Ph.D. VP for Operations / COO, Bismarck State College Interim President at the time
BOARD & ORGANIZATIONAL ALIGNMENT
NC-SARA
From divided perspectives to unanimous approval
“I know of no other instance in my over 40 years of leadership in major universities where a consultant’s report had such a profound impact on the effectiveness of an organization moving forward.”
Edward J. Ray President Emeritus, Oregon State University
OPERATIONAL PERFORMANCE
Certified Power Solutions
Focused inventory investment to unlock sales growth
“Together we were able to focus inventory investment on critical items that were limiting sales growth. During this time we were able to increase sales by 40% with a 9% increase in inventory $. This could not have happened without Kevin’s perspective and ability to work cross functionally to achieve mutual results.”
Jeff Moore Director of Operations, Certified Power Solutions
STRATEGIC PLANNING
Bismarck State College
A thoughtful, structured approach to strategic planning
“Kevin Miiller is a skillful and trusted facilitator whose organizational skills, collaborative leadership, and faithful application of evaluation frameworks add significant value to strategic planning efforts. I recommend him for institutions seeking a thoughtful, structured, and effective partner in strategic planning and facilitation.”
Dan Leingang, Ph.D. VP for Operations / COO, Bismarck State College Interim President at the time
STAKEHOLDER ENGAGEMENT
Cross Disability Advisory Council
Helping diverse stakeholders move toward shared solutions
“I highly recommend Kevin and Kathy Miiller to any organization seeking knowledgeable, compassionate, and highly effective consultants. Their ability to facilitate discussions, engage stakeholders, and foster a collaborative, solution-focused mindset makes them an invaluable asset.”
Toby Lunstad Cross Disability Advisory Council
SPECIALIZED LEARNING & PERFORMANCE
Northern Air Cargo
Relevant professional experience of Kathy Miiller
Complex requirements. Practical learning.
Kathy Miiller contributed to the development of Northern Air Cargo’s ETOPS training program and supporting manuals, helping translate specialized operational requirements into structured training and documentation.
“We have developed a program that the FAA has stated is the best ETOPS manual set and training program in the industry.”
Captain Conal J. Brady, Northern Air Cargo
Kevin’s training pushed us to think more deliberately about the role trust plays—not just in our client relationships, but in our internal culture as well. Just days after the session, our team is already putting those insights into action, integrating what we learned into our processes and standards.”
What I enjoyed most about the presentation was how it encouraged honest self-reflection. … I enjoyed how the presentation inspired me to think differently about what it means to lead.”
Kevin’s ability to incorporate relevant stories and examples from his industry experience sets him apart. His real-world insights bring concepts to life. … His approach encompasses all aspects of professional work, including co-worker relationships, customer interactions, and business development, ensuring a well-rounded perspective.”
I think that it is something that will help our individual member firms when they are working with clients and trying to build a better culture within their companies. … Excellent job Kevin and I would highly recommend him for any event.”
Kevin did a great job providing insight into a lot of areas of leadership. I particularly liked that he encouraged leaders to continually be in self-reflection mode. When working with teams, if no problem exists or ideas are not put forward, it could be an indicator of a trust issue. He also did a great job identifying why we follow leaders.”
Going through this seminar I realized that just because I appreciate ‘blunt’ conversation doesn’t mean everyone else does. It helped me to realize that I need to be aware of how I interact with others.”
Kevin’s training pushed us to think more deliberately about the role trust plays—not just in our client relationships, but in our internal culture as well. Just days after the session, our team is already putting those insights into action, integrating what we learned into our processes and standards.”
Kevin’s training pushed us to think more deliberately about the role trust plays—not just in our client relationships, but in our internal culture as well. Just days after the session, our team is already putting those insights into action, integrating what we learned into our processes and standards.”
What I enjoyed most about the presentation was how it encouraged honest self-reflection. … I enjoyed how the presentation inspired me to think differently about what it means to lead.”
Kevin’s ability to incorporate relevant stories and examples from his industry experience sets him apart. His real-world insights bring concepts to life. … His approach encompasses all aspects of professional work, including co-worker relationships, customer interactions, and business development, ensuring a well-rounded perspective.”
I think that it is something that will help our individual member firms when they are working with clients and trying to build a better culture within their companies. … Excellent job Kevin and I would highly recommend him for any event.”
Kevin did a great job providing insight into a lot of areas of leadership. I particularly liked that he encouraged leaders to continually be in self-reflection mode. When working with teams, if no problem exists or ideas are not put forward, it could be an indicator of a trust issue. He also did a great job identifying why we follow leaders.”
Going through this seminar I realized that just because I appreciate ‘blunt’ conversation doesn’t mean everyone else does. It helped me to realize that I need to be aware of how I interact with others.”
Kevin’s training pushed us to think more deliberately about the role trust plays—not just in our client relationships, but in our internal culture as well. Just days after the session, our team is already putting those insights into action, integrating what we learned into our processes and standards.”
Kevin’s training pushed us to think more deliberately about the role trust plays—not just in our client relationships, but in our internal culture as well. Just days after the session, our team is already putting those insights into action, integrating what we learned into our processes and standards.”
What I enjoyed most about the presentation was how it encouraged honest self-reflection. … I enjoyed how the presentation inspired me to think differently about what it means to lead.”
Kevin’s ability to incorporate relevant stories and examples from his industry experience sets him apart. His real-world insights bring concepts to life. … His approach encompasses all aspects of professional work, including co-worker relationships, customer interactions, and business development, ensuring a well-rounded perspective.”
I think that it is something that will help our individual member firms when they are working with clients and trying to build a better culture within their companies. … Excellent job Kevin and I would highly recommend him for any event.”
Kevin did a great job providing insight into a lot of areas of leadership. I particularly liked that he encouraged leaders to continually be in self-reflection mode. When working with teams, if no problem exists or ideas are not put forward, it could be an indicator of a trust issue. He also did a great job identifying why we follow leaders.”
Going through this seminar I realized that just because I appreciate ‘blunt’ conversation doesn’t mean everyone else does. It helped me to realize that I need to be aware of how I interact with others.”
Kevin’s training pushed us to think more deliberately about the role trust plays—not just in our client relationships, but in our internal culture as well. Just days after the session, our team is already putting those insights into action, integrating what we learned into our processes and standards.”
START A CONVERSATION
Tell Us What You’re Trying to Solve.
Not sure what kind of help you need? That’s okay. Start with what’s happening.
START A CONVERSATION
Tell Us What You’re Trying to Solve.
Not sure what kind of help you need? That’s okay. Start with what’s happening.
START A CONVERSATION
Tell Us What You’re Trying to Solve.
Not sure what kind of help you need? That’s okay. Start with what’s happening.
Better ways to work. Better days at work.
Practical workplace training and organizational strategy for the human side of performance.
Based in Bismarck, North Dakota | Working with organizations nationwide
© 2026 ITCB Consulting
Better ways to work. Better days at work.
Practical workplace training and organizational strategy for the human side of performance.
Based in Bismarck, North Dakota | Working with organizations nationwide
© 2026 ITCB Consulting
Better ways to work. Better days at work.
Practical workplace training and organizational strategy for the human side of performance.
Based in Bismarck, North Dakota | Working with organizations nationwide
© 2026 ITCB Consulting